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Business Travel

Business travel management: how we can help you

30 Jan, 2020

Do you spend hours looking for flights and booking accommodation for your company’s business travellers? Does organising transport or managing travel claims leave you feeling frustrated? If the stress of business travel planning is getting in the way of the regular demands of your job, you need to bring a travel management partner onboard.  

Hiring a corporate travel management partner is an investment, but your return on that investment is significant, saving you time and money. Your employees will benefit from practical plans and procedures, while your company saves money where it counts. 

Why you should partner with Thompsons Travel:

  • Personalised, dedicated service supported by cutting-edge tech  
  • Agile & responsive 24-hour support  
  • Understand & facilitate traveller behaviour through analytics 
  • Global negotiations resulting in cost savings in business travel budgets  
  • Focus on sustainability & mindful travel 

Dedicated Key Account Manager

When you partner with a business travel management company like Thompsons Travel, your dedicated Key Account Manager will work with you to understand your business travel requirements and do all the legwork for you. This includes negotiating the best rates with suppliers, setting up training if necessary, and ensuring your travellers’ safety and wellness requirements are in place.  

They will also ensure that you get the correct reports to track traveller behaviour, booking frequency, trends and adoption, total travel spend, CO2 emissions and more. This means that while we are focussing on what we do best, you will have more time to focus on what you do best.    

Always-On Assistance

We are available to you 24 hours a day, 7 days a week, every day of the year. Whether it is a cancelled flight or an updated schedule, we are on hand for any last-minute changes and will take your call.  

We empower your travellers with the necessary travel technology solutions so that you are always in-the-know when it comes to flight delays or travel incidents, and that you have the means to be proactive in managing these as they arise. Thompsons Travel offers an after-hours emergency service which is available 24 hours a day, 365 days a year on mobile and email. 

Thompsons Travel Online Booking Tools

Supporting our personalised service and 24/7 assistance, our innovative online booking tools, Thompsons Traveller Online and Thompsons Traveller Connect, offer flexible and competitive travel options to streamline your business travel processes and unlock opportunities for cost savings.   

  • Thompsons Traveller Online offers small and medium enterprises easy point-to-point travel bookings, negotiated rates and the ability to embed your travel policy and approval process in a custom-created online travel booking site.  
  • Thompsons Traveller Connect is an enhanced offering and will be the solution of choice for larger companies requiring a greater depth of analysis and more automation. 

Big Data = Big Savings

As part of our service, we track, monitor, and evaluate your business travel data, traveller behaviour and adoption trends, ultimately leading to more cost savings. All travel expenses are consolidated, which makes it easy to see exactly how much is being spent and on which airlines, hotels and car-rental companies, providing insights into how and where to reduce costs.  

Our reporting service means you can the success of your travel and manage your budget. 

Popular business travel reports include: 

  • Savings by cost centres 
  • Spend per region, passengers and routings 
  • Total travel spend 
  • Top travellers & top suppliers  
  • CO2 emissions 

Because of the data feedback and implemented processes, your travel systems will always be highly efficient, and your employees will have seamless procedures to follow.   

Global Buying Power

Hiring a travel management company means you benefit from their negotiating strength and global buying power. With access to great deals and discounts, strong partnerships and industry relationships, and data-driven insights on traveller behaviour and global trends, your travel management company will be able to provide you with competitive rates – saving you money on flights, accommodation and even car rentals.  

We are a proud member-company of Cullinan Holdings and enjoys decades-strong partnerships with travel industry suppliers. Thompsons Travel forms part of the XL Travel Consortium, one of South Africa’s leaders in the travel industry, and Egencia, the corporate arm of Expedia Inc. We are proud members of ASATA, IATA and GBTA. What this means for you is that you get the widest range of business and holiday deals at the most competitive rates in the market. 

Hiring a corporate travel management company makes your business travel more efficient and effective. Consider the time, money and stress you will save when you plan your next business trip. If you are interested in hearing more about the services Thompsons Travel can offer your company, contact us today. 

Previous Article Our top green business travel resolutions & tips for 2020
Next Article Aligning your business travel programme with your company culture

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